SmartCloud Connect Blog

SmartCloud Connect for Salesforce Announces the First Install-less client for Android, unveils Invisible.io

Mountain View, CA. — September 28th, 2017 — SmartCloud Connect by Invisible.io, a leading five-star rated AppExchange and Microsoft Office Store, enterprise-class cloud integration and automation platform, announced today its premier install-less actionable, AI-data driven, reinforced release for Salesforce in Microsoft Outlook on Android. With this update, SmartCloud Connect now provides full access to the Salesforce environment from Inbox & Calendar, empowering Sales, Service and Marketing teams to perform their daily business tasks effectively and with ease to maximize their productive time. This latest update is without a doubt the next big step in the world of mobile integration for Salesforce.com. It is the first extendable native Android integration software of its kind, meaning that does not require installing yet another app on your Android device.  SmartCloud has made it as simple as just adding it onto your existing email client. Salesforce Admins can independently enable the add-in for all their users without requiring updates or user involvement throughout the installation processes. [...]

September 18th, 2017|Events, News

SmartCloud Connect to Give Panoramic View of an Actionable Enterprise Automation at TechCrunch Disrupt SF’17

SmartCloud Connect by Invisible.io, a leading five-star rated AppExchange, and Microsoft Office Store, enterprise-class cloud integration and automation platform, will unveil its tremendous update for an actionable enterprise communication-powered and AI-driven automation at TechCrunch Disrupt San Francisco, September 18th, 2017. The main point of focus for SmartCloud Connect at the world’s leading authority for debuting revolutionary startups, introducing game-changing technologies and discussing what’s top of mind for the tech industry’s key innovators, will be to highlight how enterprise systems can benefit from real communication data that resides in Exchange or Gmail. The service indexes and melds all inbox, calendar, calls and chat communication data storages with CRM, ERP and CSM enterprise automation systems to predict and proactively notify its users with smart real-time AI-driven suggestions of Do’s and Don’ts experience-based actions that will be best to undertake next. Come to the TechCrunch Disrupt from September 18-20th in San Francisco to meet the new SmartCloud Connect for the best-in-class enterprise systems management automation [...]

[App Review] Smart Cloud Connect – Transforming Mailbox into a High-End Business Hub

Having to fumble with number of clicks – (1) when in a hurry; (2) when an important idea pops up; or (3), god forbid, when in the midst of an important negotiation with a premium client – is one of the major pet peeves of most Sales representatives. Is it a surprise then, that the representatives gravitate towards features, or Apps, that enable them to take quick actions with as few clicks as possible? Email is one of the great point in case; for, it is almost a second home of majority of Sales representatives. Therefore, Email feature enhancements hardly ever escape sharp eyes of seasoned representatives. So, when I stumbled upon SmartCloud AppExchange Application vendor at Southeast Dreamin’ this year (2017), I foresaw SmartCloud Connect’s Email features and functionalities, as a game changer for Sales Representatives! And, that inspired me to write this blog post so I can share my insights and experience with the App. In the past, whenever I have reviewed an App, I have [...]

August 29th, 2017|Sales

How to Close Deals Faster: the Simple Solution for Salesforce You Might Have Overlooked

If you ask any sales rep what is the secret to closing deals faster, they will provide a ton of recommendations, from creating a sense of urgency and stating the price upfront to introducing the management to the prospect. Nevertheless, well-informed and skilled as they are, sales people often keep demonstrating just average productivity - in other words, the increase in the number of deals closed during a certain time period simply doesn’t happen. Before starting to blame lazy employees, ineffective techniques or bad carma, stop and think over the shocking findings from Docurated's State of Sales Productivity 2015 study - sales reps spend only ⅓ of their time actually selling. The rest of their work time they’re busy with admin/reporting/CRM, finding/creating the needed content etc. So, it turns out, most sales reps just don’t have time to apply their expertise. What Slows Them Down? The point is, even an advanced and robust CRM like Salesforce in most cases is not the [...]

August 26th, 2017|News

Microsoft webinar featuring Salesforce MVP and showcasing SmartCloud Connect: Less Administration. More Sales.

Speakers: Vlad Voskresensky CEO, Invisible Solutions  Vlad Voskresensky is one of the original founders of Invisible.io. Prior to that he was co-founder and CEO of Afortio, software development company (acquired by NYSE:EPAM). Experienced in executive management and new business development, Vlad is responsible for the company’s overall strategy and key management direction. Eric Dreshfield Salesforce MVP Eric Dreshfield is the founder of Midwest Dreamin’. From the beginning of Spring ’13, he’s the 4-time Salesforce MVP. With over 20 years experience in business analytics, accounting, governmental grant & contract administration, data mining, six sigma methodologies, and a wide array of other business-related fields, Eric’s a top leader of Southern Indiana Salesforce User Group and Advocacy Manager at Apttus.   View the recording Download the deck Vlad Before we start, I’d like to a little bit of brainstorm about the reason why we even have CRM automation in this world. In this case, we’re gonna talk about how to make it better but before [...]

July 18th, 2017|News

An entirely revolutionary UI spins Salesforce and Inbox\Calendar Integration to adaptive transformations, unveils Invisible.io

Mountain View, California -- July 18th, 2017 -- Today Invisible.io unleashes the edgiest adaptive UI in Salesforce and Inbox\Calendar integration, reinventing its Salesforce AppExchange and Microsoft Office Store five-rated product, SmartCloud Connect, from the ground up. Designed to complement the leading edge innovations of Artificial Intelligence and Machine Learning, Smart Cloud Connect transforms the way Salesforce users interact with their Outlook, Office 365 and Exchange integrations on every possible touchpoint. Along with a breakthrough user interface that replaces the traditional static row of Salesforce users functions, SmartCloud Connect has revolutionized what smart UI is and how it can be productive. The new turned up adaptive sidebar, now paves the road to innovation for businesses workflows of all sizes from small to enterprise. From now on, Sales Executives, Marketing managers, Sales reps, Support and Customer Success specialists and every other business roles, all get completely unified and extensive views of their relevant business objects coming from Salesforce, due to the information valued and [...]

June 27th, 2017|News

Invisible.io introduces the first install-free iOS client for Salesforce.com

Mountain View, Calif.  – June 26th, 2017– Invisible.io announced today that its SmartCloud Connect for Salesforce.com is now available in Microsoft Outlook for iOS! SmartCloud Connect, a five-star rated product in both Salesforce AppExchange and Microsoft Office Store, provides full access to Salesforce environment from Inbox & Calendar and allows Sales, Service and Marketing teams to perform their daily business tasks in the quickest and most effective manner. With this recent update of SmartCloud Connect, iPhone and iPad users can now work with Salesforce without leaving their native Microsoft Outlook app, which is recognized among the best email apps for iOS. This current offering is without a doubt the next big step in the world of mobile integration for Salesforce.com. It is the first native iOS integration software of its kind that does not require installing yet another app on the iOS device, but instead extends the existing email client. Salesforce Admins can independently enable the add-in for all their users without [...]

May 30th, 2017|Marketing

Why is Email Integration Essential for Marketing Teams

Why is email integration and automation so important for any business today? Because it saved time. Because it’s efficient. And if you don’t use innovation you are missing out and you may be left behind as your competitors move ahead. When a business grows, new challenges materialize, and the task of managing several business applications seems inevitable. One of the biggest problems is lack of information sharing. Important data can get stuck in one program and doesn’t get shared with the people that can move this lead forward. No matter how good your CRM is, if close collaboration between departments isn’t streamlined, the effectiveness of marketing and sales is diminished. Improving lead generation with smart segmentation and targeting Emails and CRMs have advanced significantly in recent years. Both became more intelligent, user friendly, and intuitive. Integration between the two has shown to have substantial results especially when it comes to marketing. Finding and nurturing leads becomes simpler when all the information appears [...]

Why is Email Integration Essential for Service Teams?

Are you getting the most out of your email program? Does it do what you want it to do? Can you imagine working without it? For a long time, customer service was delivered through the phone. Those who answered these phone calls were no more than ‘operators’. They answered calls and processed returns and exchanges. The way these issues were handled on the phone impacted customer satisfaction with the company, as we can see even today with the outsourcing of service centers. But things have changed. Emails are now in common use and when it comes to the service department they come in an endless stream. Emails that can’t tell the customer if the person on the other end is courteous, smiles, and does his/her work well. Instead of becoming more personal, email became generic and cold. At the same time companies realized that what separates them from their competitors is not only the product and the price but their customer service. [...]

April 21st, 2017|Events, News

Say Hello to our Team at Texas Dreamin` 2017

Dates: Thursday, May 11, 2017 to Friday, May 12, 2017 Location: Driskill Hotel, 604 Brazos St, Austin, TX 78701 This May we are visiting the Texas Dreamin` conference as a Gold sponsor. This conference is led by Salesforce Community leaders from across Texas filled with great keynote speakers from experts and industry professionals. During this event you will have a great opportunity to meet with members of the SmartCloud Connect Team: CEO of Invisible, Vlad Voskresensky, and Product Owner, Sviatoslav Lobach. They will try to help you with any questions or queries regarding SmartCloud Connect for Salesforce. For more information about the event check the official website of Texas Dreamin’. About SmartCloud Connect: SmartCloud Connect is an application that brings the power of Salesforce to your Inbox. It provides contextual related business information form Salesforce while people are working with emails or planning a day in the calendar. SmartCloud Connect supports sales, service and customer success teams in completing their everyday tasks in the most [...]

April 19th, 2017|Sales

The Importance of Synergy Between Inbox and Sales

Are your email habits slowing down your sales? Are you missing on leads? Forgetting to follow up on prospects? Are your marketing and sales departments working on different programs and not communicating properly? Then you are missing out on sales and creating a lot of ‘busy work’ that is costing you money. It has shown that the average salesperson spends about 30 hours a week answering emails. On the other hand, we also know that sales are closed over the phone or in person. Sounds like not good use of their time, doesn’t it? What is contributing to the fact that the sales team is so busy with their emails? As a sales person, you should be on the go, but the nature of the job makes it challenging to keep on top of every customer interaction. So your sales team is slower than you want it to be when it comes to following up on proposals or scheduling face to face [...]

March 21st, 2017|Sales

5 Proven Tactics To Improve Enterprise Sales

5 Proven Tactics to Improve Enterprise Sales   You know what sucks about enterprise sales? It's intimidating, there are several factors that can make or break a deal, and the longer the sales cycle takes (and it can take a looooong time--like 6 to 18 months on average), the less confidence you feel about the deal closing at all But, despite the snail-paced sales process, making the leap from lean startup to enterprise sales success is attainable-- and the huge wins can often outweigh the huge undertaking. It requires a different kind of expertise than small and medium B2B sales, but a few key tactics can set your team on the path to success. So what are these tactics? Below you’ll find a quick list of some of the best practices when it comes to adopting the prepared and agile mindset of an enterprise sales winner. #1- Know your own product well. Okay: this seems obvious. But seriously: if you want to [...]