How To Use Book Me in SCC Chrome Extension¶
Sharing your calendar availability periods (Book Me)¶
The Share Calendar Availability (Book me) feature allows parsing your and your colleagues’ availability periods based on Google calendar data to be sent to your business contacts, for example to negotiate a meeting time convenient for all participants involved or to schedule a series of meetings with different contacts. The unoccupied time slots from meeting organizer calendar(s) are parsed to be shared as a link to an interactive scheduling table webpage. When building availability tables to be shared, SCC parses unoccupied time slots from calendar(s) over a 365 day span. This limit can be adjusted by request sent to our CSM team.
Please also consider that this parsing is not continuous, thus any changes in your calendar(s) made after the link was generated will not be reflected in the table.
To share your availability periods with your contacts¶
1. Open the SmartCloud Connect sidebar for a relevant opened or new created email message in Gmail by clicking the Open SmartCloud Connect icon.
>>> Click to see a screenshot <<<
2. In the Sidebar, click the Book me icon in Smart actions bottom toolbar.
3. Fill in the key meeting details – Meeting subject, Location and Duration, Body (Description), and the optional ones:
- Save to Salesforce record
- Days of the week and from/until according to your weekly schedule
- Required internal attendees (the attendees from your company to attend the meeting)
- From date and To date – the period over which the meeting is valid
- Note that the time zone of the generated selection page will be defined automatically for each recipient based on their email client’s settings
You can hide the advanced Book Me dialogs fields and controls which you do not use when creating meetings, just click the v (collapse) icon next to the Advanced options section title.
The Meeting subject field is prefilled with the subject of the related email (if any) and your can edit it according to your needs. In the Location picklist you can select a location from your rooms resources or manually enter a location. The minimum meeting Duration as well its increase step is 15 minutes.
Next, you can also select a Business record (e.g. Account or Opportunity) to associate the event with, via the Save to Salesforce record field. Please note that if you leave this field blank, the event will not be auto-shared in Salesforce.
In addition, there is the Save to Lead or Contact field that allows you to link Salesforce events created this way to specified People records (e.g. Leads or Contacts), besides Business records.
The Body (Description) box is used for specifying additional event information for its participants, to be used as meeting description in Google calendar and in Salesforce. Note that it will not be included into the text of the share calendar availability email generated by Meeting Scheduler.
Then fill in the optional meeting parameters put under Advanced options tab:
Reminder. Here you can define if you want a reminder to be auto-set up in your Google calendar to notify you before the meeting starts; it can trigger from several minutes to hours or days, up to two weeks prior to the meeting.
The Minimal span between booking & actual start field below (values range from 30 minutes to 2-48 hours) ensures that the meeting organizer will have enough time to react and get prepared for the meeting after a slot has been picked by Book Me link recipient.
Finally, the From date and To date controls were added. This meeting validity span is set if you (or other involved people from your Org) will only be available during a limited calendar span, e.g. a conference, a field visit, or an overseas trip.
Note that in the latest SmartCloud Connect updates the dialog was augmented with focused availability limits – the Available on (days of the week) selector and the From and Until picklists - their default values are from 8am until 5pm. Use these controls to set your availability spans specific to your regular work schedule, for example if you are available for meeting customers only on Mondays and Thursdays from 4pm until 6pm, or you could arrange a business meeting out of your working hours or on a weekend.
Another Book me feature improvement introduced in the latest SmartCloud Connect updates is the Internal attendees field. This field allows you to add the schedules of your colleagues (they must belong to your GSuite space) whose presence is required at the meeting to the resulting parsed availability table, this way ensuring that a slot convenient for all key in-org participants will be selected.
4. SmartCloud Connect will generate a short link leading to a Meeting Scheduler web page with a table showing your availability periods based on your calendar data. Click on the corresponding icons to copy the link or open it in your web browser, if needed, or click Finish and the link will be automatically inserted into the message.
If you want to set a custom share calendar availability message template, refer to this article.
In the latest SmartCloud Connect updates, a standard reCAPTCHA v3 anti-bot check was introduced on accessing the Calendar availability slots reservation webpage to prevent calendar spamming activities.
The list of meeting Attendees is populated with recipients from the To and CC fields of the invitation message; the sender of the invitation is listed as the Organizer. When the recipients open the link, they can select their preferred time slot by dragging the Book a meeting control or clicking at their preferred slot. Once a time slot is selected and confirmed by the attendee (see below), it will be automatically reserved in your calendar and you will receive a corresponding notification.
After the invitee selects a slot on the Meeting Scheduler page, he/she also needs to fill in their full name and email address in the Booking confirmation dialog:
In the latest SmartCloud Connect updates it is possible to set the default (prefilled) Meeting Location and Duration, which will also be preset for links generated with Quick Send Availability. To set the default Meeting Location and Duration to be used, submit a corresponding request to our CSM team.
Please note that by default generated Book me links expire 365 days after their creation date. This period can be adjusted on request.