Introduction to SmartCloud Connect for Salesforce and Gmail Chrome Extension¶
SCC for Salesforce and Gmail works with both Gmail and GSuite.
SmartCloud Connect for Salesforce ensures seamless integration between Salesforce and your Gmail mailbox/Google Calendar. After adding the SmartCloud Connect Extension to Google Chrome, you will be able to unfold all power of Salesforce right from your Gmail box:
- Instantly get access to the Salesforce records that are relevant to your currently opened email message/calendar events
- Create new or search for existing Salesforce records right from your Gmail mailbox
- Share emails and email attachments from Gmail to Salesforce
- Create new or edit existing Salesforce tasks
- Synchronize Google Calendar events with Salesforce
- Synchronize your Google Contacts with Salesforce
- Use the Salesforce collaboration tool Chatter
- Customize the SmartCloud Connect for Salesforce Extension’s settings
Besides your emails SmartCloud Connect works with your Google Calendar and Google Contacts data in order to synchronize your business email correspondence, scheduled business events, and selected business contacts with your Salesforce account. Note that this two-sided data transfer performed by SmartCloud Connect is ruled by the principles of privacy and security; the data is not stored or shared anywhere and is transferred directly between Google and Salesforce over secure Microsoft Azure servers.
How to use the SmartCloud Connect Chrome Extension¶
Browse the following articles for detailed information on using the Chrome Extension:
The Extension’s Sidebar explained (function-wise the Sidebar is 90% identical to SCC Add-In for MS Outlook/Office 365)
The Extension’s system requirements¶
SmartCloud Connect for Salesforce and Gmail is not a standalone application, it only works in Gmail’s web interface opened in Google Chrome browser or a browser based on Chromium engine. It is as cross-platform as the Chrome browser itself, so you can use it in Windows 7 and later, MacOS 10.10 and later, Android KitKat and later, iOS 11 and later, Linux, Chrome OS.
At that, please note that the Extension’s rendering is not specifically optimized for using it mobile phones’ screens.
The prerequisites to use the SCC Chrome Extension for Salesforce and Gmail:
- The latest update of Google Chrome or a Chromium based browser available for your platform
- A corporate Gmail / GSuite account
- A Salesforce account
- Internet connection