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Supported Email Clients for Microsoft Office 365 (with Exchange Online plan)

Email Clients

Please find the list of compatible email clients below. Note, it’s recommended to update your email client to the latest version for the best experience with SmartCloud Connect.

Email Client Supports Sync Supports Sidebar Add-In
Microsoft Outlook 2010, 2013, 2016 for Windows Yes Yes+Pin*
Microsoft Outlook 2016 for Mac Yes Yes
Outlook on the web (Outlook.com)


Outlook app for iOS or Android Yes Yes
Any other desktop or mobile client  
that could be connected to Microsoft Exchange  
and supports folders and/or categories, e.g. iOS Mail app
Yes No

* What does ‘Yes+Pin’ mean? Sidebar Add-In could be ‘pinned’, so you do not need to reopen it each time browsing different emails or meetings in your email client.


Browsers

Since SmartCloud Connect is cloud solution, it uses a browser to render its user interface. So, please check browser’s compatibility and update your browser to the latest version for the best experience with SmartCloud Connect.

Browser Support
Chrome Full
Internet Explorer 11 Full
Safari (Including iOS version) Full
Android Mobile browser Full
Internet Explorer 10 Partial
Firefox Partial
Opera Partial
Internet Explorer 9 or lower No

Note

If your email client is Microsoft Outlook for Windows, please make sure Internet Explorer 11 is installed in your system because it is used to render the Sidebar in Outlook.