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How to Open SmartCloud Connect Sidebar in the Updated MS Outlook Web Interface

In early September 2019 MS Outlook Web interface was updated for all its users. For this reason the users of SmartCloud Connect in and Outlook in Office 356 (Outlook on the Web) need to follow an updated sequence of actions to open SCC sidebar:

1. Select, open, or create a non-service email in Outlook on the Web mailbox, or open/create a calendar item in your Outlook on the Web calendar

2. Click the Ellipsis (. . .) button in the upper right section of the item’s pane (or the bottom right section in email Compose mode)

3. Find the item SmartCloud Connect > in the picklist and select Open SmartCloud Connect


>>> Click to see how to open the Sidebar for an email <<<

Read mode

Compose mode

>>> Click to see how to open the Sidebar for a calendar item <<<