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Mass Deployment of SmartCloud Connect in Office 365

Office 365

Tip

Besides rolling out the product for the end users, it is highly recommended to install the Invisible Suite managed Salesforce app in your Org; it will enable the full scope of SCC features on the Salesforce side.

Please refer to this article for instructions how to mass deploy the Add-In in MS Exchange 2013, 2016, 2019.

To install the SmartCloud Connect Add-In for your organization, do the following:

1. Open the Office 365 admin center.

2. In the admin center, go to Settings > Services and add-in’s.

  1. Click the Deploy Add-In button.

  1. In the window that appears, choose the location that you want to install SmartCloud Connect from. You can install the Add-In from the Office store or from a URL or file location.

  • I want to add the Add-In from the Office Store.At the Office Store, find “SmartCloud Connect for Salesforce” and click Add.
  • I have a URL for the manifest file. In the URL field, enter the full URL for the SmartCloud Connect for Salesforce manifest file and click Install.
  • I have the manifest file (.xml) on this device. Select Browse, navigate to the location of the SmartCloud Connect for Salesforce manifest file and click Next.
  1. Wait while Office 365 prepares the Add-In for deployment. Once the process is complete, click Next.

  1. Set the default visibility of the SmartCloud Connect Add-In and click Next. Check the screenshot for more details.

  • Optional, enabled. Use this setting to have the SmartCloud for Salesforce Add-In enabled by default, allowing the users to disable it if needed.
  • Optional, disabled. Use this setting to have the SmartCloud for Salesforce Add-In disabled by default, allowing the users to enable it if needed.
  • Mandatory, always enabled. Users will not be able to disable the Add-In. Use this setting when you do not want the users to be able to disable the Add-In.
  1. Select which users in your company will be using SmartCloud Connect: Specific Users/Groups (the usual choice) or Everyone (every MS Outlook/Office 365 user in your company).

8. Click Save.

Important

Besides deploying the Add-In for the end users, it is important to ensure that its incoming and outgoing connections are not blocked by a corporate firewall. Refer to this article for their list.

 

Setting the Default (Initial) Customization

In the latest SmartCloud Connect updates the default (initial) set of customization settings can be defined by local SmartCloud Connect Admin, to be applied right after the product is installed or after customization is reset to default by clicking the Reset to default settings button in Customization page header. This feature enables quick uniform management of settings for different user categories and facilitates restoring product functioning after unwanted adjustments were made in the settings.

 

Defining Individual Synchronization Settings for a User or a Group of Users

In the latest SmartCloud Connect updates it is possible to push pre-defined synchronization settings to groups of users and individual users within an Org, or to all users of an Org; the users can be allowed or disallowed to adjust these settings. If you need to preset customized sync settings to different users in your Org, send us a corresponding request at [email protected].