Supported Email Clients for MS Exchange 2010¶
Please find the list of compatible email clients below. Note, it’s recommended to update your email client to the latest version for the best experience with SmartCloud Connect.
|Email Client||Supports Sync||Supports Sidebar Add-In|
|Microsoft Outlook 2010, 2013, 2016, 2019 for Windows||Yes||Yes+Pin*|
|Microsoft Outlook 2016, 2019 for Mac||Yes||No|
|Outlook on the web (Outlook.com)||Yes||No|
|Outlook app for iOS or Android||Yes||No|
Any other desktop or mobile client
that can be connected to Microsoft Exchange
and supports folders and/or categories, e.g. iOS Mail app
* What does ‘Yes+Pin’ mean? the Add-In’s Sidebar can be ‘pinned’, that is, set to open automatically for relevant items you select, so you will not need to open it every time when browsing emails or meetings in your email client.
Since SmartCloud Connect is a cloud solution, if used in Office.com/Outlook.com, it can run in a browser. Please check browser’s compatibility and update your browser to the latest version for the best experience with SmartCloud Connect.
|Internet Explorer 11||Full|
|Safari (Including iOS version)||Full|
|Android Mobile browser||Full|
|Internet Explorer 10||Compatible|
|Internet Explorer 9 or lower||No|
If your email client is Microsoft Outlook for Windows, please make sure Internet Explorer 11 is installed in your system because it is used to render the Sidebar in Outlook.