Supported Email Clients for MS Office 365 (with Exchange Online)¶
For users of the Email Sidebar on:
1 min read
Please find the list of compatible email clients below. Note, it’s recommended to update your email client to the latest version for the best experience with RG Email Sidebar.
| Email Client | Supports Sync Engine | Supports Add-In |
| Microsoft Outlook 2016, 2019 for Windows | Yes | Yes+Pin* |
| Microsoft Outlook 2016, 2019 for Mac | Yes | Yes |
|
Outlook on the web (Outlook.com)
|
Yes | Yes |
| Outlook app for iOS or Android | Yes | Yes |
|
Any other desktop or mobile client
that can be connected to Microsoft Exchange and supports folders and/or categories, e.g. iOS Mail app |
Yes | No |
* What ‘Yes+Pin’ means? Sidebar Add-In can be ‘pinned’, so you do not need to reopen it each time browsing different emails or meetings in your email client.
Browsers¶
Since RG Email Sidebar is a cloud solution, if used in Office.com/Outlook.com, it can run in a browser. Please check browser’s compatibility and update your browser to the latest version for the best experience with RG Email Sidebar.
| Browser | Support |
| Chrome & Chromium-based | Full |
| Safari (Including iOS version) | Full |
| Android Mobile browser | Full |
| MS Edge | Compatible |
| Firefox | Compatible |
| Opera | Compatible |
| Internet Explorer 11, 10, 9 or lower | No |
Note
If your email client is Microsoft Outlook for Windows, please make sure the latest version of MS Edge is installed in your system because it is used to render the Sidebar in Outlook
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