Supported Email Clients for Outlook-on-the-Web (formerly Office Web App, OWA)¶
Please find the list of compatible email clients below. Note, it’s recommended to update your email client to the latest version for the best experience with SmartCloud Connect.
|Email Client||Supports Sync||Supports Sidebar Add-In|
|Microsoft Outlook 2010, 2013, 2016, 2019 for Windows||Yes||Yes+Pin*|
|Microsoft Outlook 2016, 2019 for Mac||Yes||Yes|
|Outlook app for iOS or Android||Yes||Yes|
Any other desktop or mobile client
that can be connected to Microsoft Exchange
and supports folders and/or categories, e.g. iOS Mail app
* What does ‘Yes+Pin’ mean? Sidebar Add-In could be ‘pinned’, so you do not need to reopen it each time browsing different emails or meetings in your email client.
Since SmartCloud Connect is a cloud solution, if used in Office.com/Outlook.com, it can run in a browser. Please check browser’s compatibility and update your browser to the latest version for the best experience with SmartCloud Connect.
|Internet Explorer 11||Full|
|Safari (Including iOS version)||Full|
|Android Mobile browser||Full|
|Internet Explorer 10||Partial|
|Internet Explorer 9 or lower||No|
If your email client is Microsoft Outlook for Windows, please make sure Internet Explorer 11 is installed in your system because it is used to render the Sidebar in Outlook.