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Supported Email Clients for POP/IMAP Servers or Exchange 2007

Please find the list of compatible email clients below. Note, it’s recommended to update your email client to the latest version for the best experience with SmartCloud Connect.

No special integration is supported for MS Exchange 2007, SmartCloud Connect can only interact with it like with any other POP or IMAP server.

Email Client Supports Sync Supports Sidebar Add-In
Microsoft Outlook 2010, 2013, 2016, 2019 for Windows Yes** Yes+Pin*
Microsoft Outlook 2016, 2019 for Mac Yes** Yes**
Outlook app for iOS or Android Yes** Yes**
Any other desktop or mobile client 
that can be connected to Microsoft Exchange 
and supports folders and/or categories, e.g. iOS Mail app
Yes** No

* What does ‘Yes+Pin’ mean? Sidebar Add-In could be ‘pinned’, so you do not need to reopen it each time browsing different emails or meetings in your email client.
** You need to connect your POP/IMAP account with any 365 account to use this functionality. Don’t worry - your email address won’t be changed to, you’ll still use your current POP/IMAP-driven email address. Here are the quick steps:

  1. Create 365 account or use any existing one you have access to.
  2. Connect your POP/IMAP account to this 365 account using this instruction from Microsoft.
  3. Add 365 account to email client where you want to use Add-In.
  4. Enable Add-In for 365 account. ‘Installing SmartCloud Connect Outlook Add-In’ section of this KB article has more info about this.


Since SmartCloud Connect is a cloud solution, if used in, it can run in a browser. Please check browser’s compatibility and update your browser to the latest version for the best experience with SmartCloud Connect.

Browser Support
Chrome Full
Internet Explorer 11 Full
Safari (Including iOS version) Full
Android Mobile browser Full
Internet Explorer 10 Compatible
Firefox Compatible
Opera Compatible
Internet Explorer 9 or lower No


If your email client is Microsoft Outlook for Windows, please make sure that you have the latest version of Internet Explorer installed in your system because it is used to render the Sidebar in MS Outlook.