Supported Email Servers¶
RG Email Sidebar is compatible with the following email servers. Please click on an Email server to learn more:
- Microsoft Office 365 (with Exchange Online plan)
- Microsoft Exchange 2010
- Microsoft Exchange 2013, 2016, 2019
- Gmail, via RG Email Sidebar Chrome Extension
- Other email servers using POP/IMAP and SMTP protocols - only via the Desktop (MSI) implementation of RG Email Sidebar (no special compatibility guaranteed)
Note
Pay attention that RG Email Sidebar Add-In’s stable functioning in Outlook on the Web (https://outlook.live.com or https://outlook.office.com/) cannot be guaranteed with MS Exchange 2013 mailboxes
Important
RG Email Sidebar interacts with MS Exchange servers over Exchange web services (EWS), so an essential prerequisite for using the tool is that EWS are enabled on your Exchange server. Refer to this Microsoft connectivity test page to check your EWS connectivity: on this page, open the Exchange Server tab and run
1. Exchange ActiveSync test
2. Exchange ActiveSync Autodiscover test
3. Synchronization, Notification, Availability, and Automatic Replies test
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