A single solution for managing your entire Siebel and mailbox workflow
Crush all CRM, Inbox, and calendar complexities, with key benefits that solve all of your routine bottlenecks
Unrivaled synchronization
Our real-time bi-directional sync ensures complete match between data in your Siebel and Outlook. Be it your emails, calendar events or any customized objects, SmartCloud Connect makes your sync consistent. We provide an instantaneous, semi-automatic, or fully customizable data interchange, so you can keep your entire team on top of all business updates, with no routine work.
Bi-directional
Rule-based
Case-sensitive
Semi-automatic
Stable
Instant
Emails
Tasks
Calendar
Attachments
Contacts
Contextual add-in, with actionable insights
Update Accounts, Opportunities, Contacts, Service Requests, Call Reports, and any other Siebel records, without a shred of distraction from your workflow. SmartCloud Connect lets you fully customize the layout to match your CRM processes within Outlook. Gain a complete visibility into your upcoming business milestones, and your finished tasks. Get a clear vision on the full activity timeline of your deals, and access every feature of SmartCloud Connect within your native Outlook Mobile app.
Manage Siebel objects from your Outlook / Office 365
Reveal contextual insights next to each conversation in Inbox
Convert leads into opportunities, with no distractions
Access all Siebel features next to your emails
Customize every angle of SmartCloud Connect, matching your processes
Associate your emails to CRM records with benchmark-breaking tool
Communicate more effectively with the accounts you're engaging by bringing all of your Siebel CRM into Outlook / Office 365. SmartCloud Connect helps you write highly personalized messages, leveraging the context of your leads and contacts - all from your mailbox.
Match your Siebel objects with emails
Customize your email sync or autosync
Create reminders
Track email opens in the activity timeline
Use Seibel email templates

Schedule meetings effortlessly and match everyone's calendars in seconds
SmartCloud Connect allows you to save time and keep your Calendar workflows smooth. Enjoy a single, unified view of your Siebel and Outlook calendars, explore meeting attendees - all directly from inbox. Our Scheduling Assistant enables you to set meetings in one email and reduces all back-and-forth when finding a convenient time slot. Furthermore, with our enterprise-class scheduling, you can match everyone's calendars in seconds by selecting your periods of availability, leveraging a personal meeting booking page, and more.
Delegated Calendars Support
Recurring events support
Scheduling Assistant
Share availability from your Inbox
Business/Private calendars sync


Docs, spreadsheets, contracts, and other files - all in your mailbox
Match your custom files-driven workflows with your contacts, accounts, opportunities, and any other Siebel records - directly within Outlook / Office 365
Add files to Siebel records
Sync all saved files linked to emails with your CRM
Maintain visibility and control upon your document processes
Simplify your daily business workflows
Set reminders on each further files-linked activity needed
Have all the latest versions of your files within a 1-click reach
