How Vapotherm saved 761 sales rep days with SmartCloud Connect

Vapotherm Inc. is a publicly held corporation based in New Hampshire that was founded in 1999 as a medical device manufacturer. Its breakthrough technology has changed the lives of more than 1 million patients.

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Overall gains worth the equivalent of


Number of saved man-days for the sales team

110,000 and 27,000

Number of emails and events synched

quote-green Vapotherm

SmartCloud Connect turned out to be of great help for our sales reps, and lived up to our expectations in all respects.


The main requirement Vapotherm imposed upon the integration solution was to seamlessly synchronize emails and calendar events. It was vital because while logging multiple emails into their CRM manually, Vapotherm's workforce wasted a lot of productive time; the same held true for arranging calendar activities. Besides, Vapotherm needed great quality access to CRM data for field personnel, seamless integration with Office 365 and total mobility.

quote-green Vapotherm

Seamlessly synchronizing emails and calendar events to Salesforce


To address these challenges in the best way, implemented SmartCloud Connect to streamline Vapotherm's workflow. The add-in smoothly synchronized emails and calendar events, got all issues covered consistently and saved lots of time and money. Sales reps also received much-needed access to critical data while being in the field.

quote-green Vapotherm

Smart Data Auto-Capture for Inbox and Calendar


Using SmartCloud Connect, Vapotherm has captured 110,000 emails and synchronized 27,000 events during the first year. Business data prove the company has spared 761 man days that might have been otherwise spent on time-consuming manual data entry. In other words, Vapotherm economized $175,000 over one year of SmartCloud Connect use.

The significant ROI increase can be showcased in the following way:


days saved

Emails captured/events synched (110,000/27,000) were multiplied by seconds saved at every activity (up to 160 seconds)


money saved

Industry-average annual sales rep salary ($60,000) was divided up to get the average daily wage ($300), then multiplied by saved days


ROI increase

Investments in SmartCloud Connect brought considerable ROI increase for Vapotherm
quote-green Vapotherm

The guys from Invisible made an enormous job synchronizing our vital data and allowing us to save all emails we needed

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