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SmartCloud Connect tracks the synchronization statistics and monitors connection statuses to Salesforce and Microsoft Exchange. You can analyze this information and perform the necessary follow-up activities if any problems occur.

To view this information, go to the Dashboard page. Here you will find:

  • The statistics of the last synchronization session, including the information about the number of synchronization issues (if any)
  • The Salesforce and Microsoft Exchange connection statuses

You can also use the Dashboard control the synchronization process:

  • To stop SmartCloud Connect from synchronizing data, click Pause.
  • To force the synchronization to start immediately, click Force sync.