Belden Brick approached Invisible.io to help solve the synchronization and sales cycle management challenges they were facing. The integration of the SmartCloud Connect tool, offered by Invisible.io, into the sales team’s workflow enabled automatic synchronization of email, tasks, and calendar with Salesforce across all devices without the need for additional plugins and tools.
SmartCloud Connect provided a bi-directional synchronization of Outlook and Salesforce contacts. It also scheduled calendar events and activities including meetings, appointments, phone calls and task updates. Sales representatives were able to customize which types of calendar events, or emails got synced with Salesforce, and the seamless integration of Chatter encouraged internal communication and collaboration. The sales team gained a holistic view of all meetings and tasks at hand not matter from where they logged in.