AccuReg contacted Invisible.io to aid them to resolve visibility and synchronization challenges that prevented the company from reaching its full potential. With SmartCloud Connect integration, provided by Invisible.io, the sales team was able to automatically update, drastically improve communication, and monitor relevant contact history in Salesforce directly from Outlook.
The sales reps were no longer required to input the data twice, as they could keep their inbox and Salesforce data synchronized. They gained the instrumental ability to create contacts, add files, create new tasks or log calls into Salesforce without leaving their email. Furthermore, Magic Pixel implementation (a code embedded into user’s email the recipient does not see) allowed team members to keep track of customer engagement.