IT

January 2nd, 2019|Events, IT, Marketing, News, Sales

7 lead management best practices – Lead and Opportunity management

November 28th, 2018|Events, IT, Marketing, News

Sales Automation Software: the Ultimate Guide

November 27th, 2018|IT, Marketing, News, Sales

3 Inside sales activities to boost your sales

November 23rd, 2018|IT, Marketing, News

3 Effective Sales Closing techniques

October 8th, 2018|IT, Marketing, News, Sales

SmartCloud Connect Fall ’18 Release

Fuel extended administration functions into your Salesforce routine, seize our beefed up synchronization on your Android, without any installations, and make use of all the latest productivity goodies for your sales & service teams.

Salesforce We Cannot Imagine: 4 Unforeseeable MVPs Predictions for 2018 & Beyond

Fresh, powerful and unexpected. In our connected economy, these three words defy progress. Yet, so much on everything from the impact of AI on business operations to all the Big Data powered decisions we land on everyday, are starting to come up as inapplicable buzzwords. With all the astonishing intensity of talk about cognitive and smart technologies today in business circles, it's natural to wonder whether these capabilities are having any measurable impact. And here comes 2 questions: on who can we rely and whom can we be sure to trust? So we asked some of the most authoritative experts of the world’s #1 CRM, Salesforce, on what could be not only unforeseen in relentless forward thinking but what will definitely drive sizable business success for the future that’s so close. Well, what do they say? Prediction #1 Prediction #2 Prediction #3 Prediction #4 Willing to discover the top startling insights for where the most progressive business actions are going to be [...]

AI for Salesforce: Top 5 Things It Can Have Extended

Implementing artificial intelligence in business is already said to be the beginning of the fourth industrial revolution that’s going to bring in perceivable changes into workflows. Businesses are actively using machine learning technology to improve their productivity and revenue, and looks like it won’t take long before we won’t be able to imagine our everyday lives without smart recommendations of a personal AI assistant. Salesforce, the world’s #1 CRM, is among the pioneer companies to create its own comprehensive AI for CRM. They have developed a set of artificial intelligence technologies called Einstein, which is now integrated with all of Salesforce services: Sales, Marketing, Service, Commerce Cloud and allows creating custom AI powered apps with myEinstein. Machine learning makes great use of the companies unstructured data, providing valuable insights, forecasts and recommendations that work to improve individual and company productivity and focus on building trustworthy relationships with customers. Extensive and powerful as it is, Einstein is not the only AI-driven product for [...]

Dreamforce’ 17: 48 Hours of Innovation at a Glance

It’s hard to believe that Dreamforce 2017, one of the most renowned and anticipated events in the IT world organized by Salesforce, is over. Our team headed by our CEO, Vlad Voskresensky, was proud to present SmartCloud Connect at the biggest software conference across the planet (171,000 attendees and over 10 million online viewers from 91 countries). It was a great chance to learn about new trends, reconnect with friends, evaluate competitors and have fun at the Dreamfest. It was then that we started seriously regretting the impossibility of cloning, which would be the only way to attend all of the “can’t miss” events on our schedules. The four days packed with sessions, insights, hands-on trainings, presentations, talks by celebrities both in IT and the real world (Hollywood, actually, but we’ll get to that later) left so many impressions and so much to reflect on that it is only now that they’ve been put into words and are ready to be shared. [...]

Meet the Unique Calendar of Salesforce Community Events for 2018

We love Salesforce, and we strive to keep abreast of its latest developments and updates. What can be a better way to stay in the know than connecting with experts and enthusiasts, share expertise, learn new tips and tricks by participating in numerous Salesforce events? In order not to miss any of them, we have put together a one-of-its-kind calendar of Salesforce community events for 2018 - and are happy to share it with you. We’ve made sure the calendar is the most complete and up-to-date out there, containing information about each and every event or conference within Salesforce eco-system. We are going to keep it up-to-date, so you’ll have all the info at your fingertips without any extra googling.  We’ve also marked the events SmartCloud Connect is going to participate in - whether as a speaker, sponsor, or an attendee, so you can book a meeting with our representatives there in advance. Check out the Salesforce Community Events Calendar for 2018 [...]

November 1st, 2017|IT, Sales

5 ‘Can’t Miss’ Experiences for Salesforce Admins at Dreamforce 2017

Your level of excitement is skyrocketing as the big day (days, actually) - Dreamforce 2017 is approaching? Surely, if you’re lucky to be attending the World’s biggest software conference, it is only natural. So, if you’re determined to make the most out of your time at Dreamforce 2017, and are one of the #AwesomeAdmins for whom Salesforce is more than just software, you might use a couple of tips below to have an unforgettable experience at the event.   Make use of the Trailhead Did you know there is a Trailhead module created specifically to help you have the time of your life at Dreamforce 2017? The 30 mins you’ll spend are definitely worth it, as upon completion, you’ll have a proper plan in place on which sessions to attend, how to have fun and become an integral part of the #AwesomeAdmins community. Don’t miss out on Salesforce for Admins Keynote Salesforce is expanding daily, and so is the demand for skillful [...]

SmartCloud Connect for Salesforce Announces the First Install-less client for Android, unveils Invisible.io

Mountain View, CA. — September 28th, 2017 — SmartCloud Connect by Invisible.io, a leading five-star rated AppExchange and Microsoft Office Store, enterprise-class cloud integration and automation platform, announced today its premier install-less actionable, AI-data driven, reinforced release for Salesforce in Microsoft Outlook on Android. With this update, SmartCloud Connect now provides full access to the Salesforce environment from Inbox & Calendar, empowering Sales, Service and Marketing teams to perform their daily business tasks effectively and with ease to maximize their productive time. This latest update is without a doubt the next big step in the world of mobile integration for Salesforce.com. It is the first extendable native Android integration software of its kind, meaning that does not require installing yet another app on your Android device.  SmartCloud has made it as simple as just adding it onto your existing email client. Salesforce Admins can independently enable the add-in for all their users without requiring updates or user involvement throughout the installation processes. [...]

[App Review] Smart Cloud Connect – Transforming Mailbox into a High-End Business Hub

Having to fumble with number of clicks – (1) when in a hurry; (2) when an important idea pops up; or (3), god forbid, when in the midst of an important negotiation with a premium client – is one of the major pet peeves of most Sales representatives. Is it a surprise then, that the representatives gravitate towards features, or Apps, that enable them to take quick actions with as few clicks as possible? Email is one of the great point in case; for, it is almost a second home of majority of Sales representatives. Therefore, Email feature enhancements hardly ever escape sharp eyes of seasoned representatives. So, when I stumbled upon SmartCloud AppExchange Application vendor at Southeast Dreamin’ this year (2017), I foresaw SmartCloud Connect’s Email features and functionalities, as a game changer for Sales Representatives! And, that inspired me to write this blog post so I can share my insights and experience with the App. In the past, whenever I have reviewed an App, I have [...]