How to Revoke a Mailbox Access Token¶

MS Exchange or Office 365 Mailbox access token revoking is sometimes required on RGES Sync Engine troubleshooting, specifically if Sync was misconfigured or a user account was moved to another RGES tenant.

To revoke RGES Sync access Token for Office 365 mailboxes¶

Note

Depending on your MS Office 365 or Exchange configuration, the access token revoking procedure might require contacting your local mail server Admin. See this Microsoft article for more information

1. Log in to https://outlook.office.com, click the circle with initials in the upper right corner and select View account

>>> Click to see a screenshot <<<

Or alternatively open the direct link https://portal.office.com/account/?ref=MeControl

2. Select App permissions in the navigation pane on the left

>>> Click to see a screenshot <<<

3. Click Revoke under Revenue Grid the the main pane

>>> Click to see a screenshot <<<

4. Log out from RGES Add-In and then log in again

Now the access token has been revoked and you need to activate RGES Sync engine afresh providing all required permissions to resume its functioning.

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